June 15, 2003

Dear Ed,

Please accept my sincere thanks for your assistance in the recent sale of our home. As you are well aware the sale of a home is often an emotional and stressful event. I am very pleased with assistance and guidance you provided us. Your experience and knowledge of the real estate marketing were most welcome, as was your support throughout the preparation for sale and marketing of our home.

We have relocated many times over the years and have experience with many realtors. When we began researching agents this time, your records of sales and satisfied clients rapidly identified you as our primary choice, but it was your positive demeanor and candid approach that were most impressive. You immediately established yourself as a true marketing professional with a realistic plan to get the job done. It's actions that speak volumes and sale of our home in one day was a most impressive and welcome event. I personally feel the service you provided was of the highest caliber and truly exemplary.

Ed, on behalf of our family, thank you again for a job well done.

Sincerely,

D.J. Harboway
Inspector